Terms and Conditions

Last updated: October 2025

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Welcome to AllWaysForward Behaviour Consulting. By accessing or using our website or services, you agree to be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use our website or services.

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1. Services Provided

AllWaysForward Behaviour Consulting provides behaviour therapy services including but not limited to consultations, assessments, intervention planning, and therapy sessions. All services are provided by qualified professionals in accordance with ethical and regulatory standards.

Please Note: Our services do not replace medical, psychiatric, or emergency care. If you or someone you know is in crisis, please contact emergency services immediately.

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2. Use of Website

You may use our website for lawful purposes only. You agree not to use this site:

• To solicit or transmit any content that is illegal, harmful, or offensive.

• To infringe on the rights of others.

• To attempt to gain unauthorized access to our systems or information.

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3. Client Responsibilities

By engaging in services, clients agree to:

• Provide accurate and complete information.

• Attend scheduled sessions on time or provide required notice for cancellations (see cancellation policy).

• Engage respectfully with our staff and therapists.

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4. Right to Refuse Services

AllWaysForward Behaviour Consulting reserves the right to decline or discontinue services if:

• The scope of needs falls outside our professional competence or practice area (see Disclaimer: Right to Refuse or Discontinue Services).

• There is a conflict of interest or safety concern.

• Policies are repeatedly violated.

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5. Privacy and Confidentiality

We are committed to protecting your privacy. All personal and clinical information is handled in accordance with our Privacy Policy and applicable privacy laws, including PHIPA (Ontario), as applicable.

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6. Fees and Payment

Fees for services are communicated prior to initiation and may be subject to change. Payment is due as per our billing policy. Some services may be eligible for reimbursement through third-party insurers; however, AllWaysForward Behaviour Consulting does not guarantee coverage.

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7. Limitation of Liability

AllwaysForward Behaviour Consulting is not liable for any direct or indirect damages arising from the use of our services or website. While we aim to provide high-quality care, therapy outcomes are not guaranteed and vary by individual.

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8. Third-Party Links

Our website may contain links to third-party resources. These are provided for convenience only. We are not responsible for the content, services, or privacy practices of those external sites.

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9. Changes to Terms

We may update these Terms and Conditions from time to time. Continued use of the website or services after such updates constitutes acceptance of the revised terms.

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10. Governing Law

These Terms shall be governed by the laws of the province of Ontario, Canada. Any disputes will be subject to the exclusive jurisdiction of the courts of that province.

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If you have any questions or concerns about these Terms and Conditions, please contact us.

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